Privacy Policy

1. Definitions

ServiceThe noveraxy.com website operated by Noveraxy LLC.

Personal DataData about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).

Usage DataData collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

CookiesSmall files stored on your device (computer or mobile device).

Data ControllerThe natural or legal person who determines the purposes for which and the manner in which any personal information is processed. For the purpose of this Privacy Policy, we are a Data Controller of your Personal Data.

Data Processors (Service Providers)Any natural or legal person who processes the data on behalf of the Data Controller. We may use the services of various Service Providers (e.g., Stripe) in order to process your data more effectively.

2. Information Collection & Use

We collect several different types of information for various purposes to provide and improve our Service to you.

2.1 Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). This may include, but is not limited to:

Email address (required for delivering the Google Sheets workbook)

First name and last name (for billing purposes)

Phone number (optional, for WhatsApp support if you contact us)

Postal address, ZIP/Postal code, City, Country (for tax compliance and fraud detection by Stripe)

Cookies and Usage Data

2.2 Usage Data

We may also collect information on how the Service is accessed and used ("Usage Data"). This may include information such as your computer's Internet Protocol address (IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

3. Use of Data

Noveraxy LLC uses the collected data for the following purposes:

To provide and maintain our Service

To deliver the Google Sheets workbook to your email address in an automated manner

To notify you about changes to our Service

To provide customer support via email and WhatsApp

To gather analysis or valuable information so that we can improve our Service

To monitor the usage of our Service

To detect, prevent and address technical issues

To provide you with news, special offers and general information about other products which we offer that are similar to those that you have already purchased or enquired about

4. Legal Basis for Processing (GDPR)

If you are a resident of the European Economic Area (EEA), Noveraxy LLC's legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.

We may process your Personal Data because:

We need to perform a contract with you (e.g., the purchase and delivery of your Google Sheets workbook)

You have given us permission to do so (clear consent)

The processing is in our legitimate interests and it is not overridden by your rights

For payment processing (legal and accounting compliance)

To comply with the law

5. Retention of Data

Noveraxy LLC will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

For example, we will retain evidence of monetary transactions via Stripe for a minimum of 7 to 10 years depending on e-commerce tax obligations in the US and the EU.

6. Transfer of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United States and process it there.

Noveraxy LLC will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

7. Disclosure of Data: Legal Requirements

Under certain circumstances, Noveraxy LLC may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

8. Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data (use of HTTPS protocol, no storage of credit card numbers in our own databases), we cannot guarantee its absolute security.

Payment Security

Your payments are secured by Stripe, which undergoes strict Level 1 PCI-DSS audits every year. Noveraxy LLC has no access to your complete card details at any time. All payment data is encrypted using 256-bit SSL.

9. Your Data Protection Rights (GDPR & CCPA)

As a customer, you always have the following rights:

Right of accessThe right to request a copy of the information we have about you.

Right of rectificationThe right to have inaccurate information corrected.

Right to erasureThe right to request the deletion of your personal data (right to be forgotten).

Right to restrictionThe right to block or suppress the processing of your Personal Data.

Right to data portabilityThe right to request that your data be provided in a structured, commonly used and machine-readable format.

Right to objectIncluding the right to object to direct marketing.

Please note that we may ask you to verify your identity before responding to such requests to protect your data from fraudulent access. To exercise any of these rights, contact us at support@noveraxy.com.

10. Service Providers & Stripe Disclosure

We may employ third-party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Stripe, Inc. (Payment Processor)

We use Stripe to process all payments securely. When you make a purchase, your name, email address, billing address, phone number, and payment method details are collected and processed by Stripe. Stripe acts as an independent data controller for fraud prevention and regulatory compliance purposes. Stripe may collect data entered into the checkout form even if the purchase is not completed, solely for fraud detection purposes. Noveraxy LLC and Stripe operate under a Data Processing Agreement (DPA) to ensure GDPR-compliant data handling. You can review Stripe's own Privacy Policy at stripe.com/privacy.

Google Fonts

We use Google Fonts to display typography on our website. Google Fonts does not set persistent tracking cookies for marketing purposes. Fonts are loaded via CDN from Google's servers.

Email Delivery Service

We use an email delivery service for sending your purchase confirmation and the Google Sheets access link after a successful transaction.

Website Hosting

Our website is hosted on secure servers. The hosting provider may collect server logs including IP addresses, browser type, and access times for security and performance monitoring purposes.

For US Residents (CCPA)

Under applicable state privacy laws (including CCPA), you may have the right to opt out of the "sale" or "sharing" of your personal data. We do not sell personal data. Data shared with Stripe is for payment processing only and is governed by Stripe's own privacy obligations.

11. Cookies

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

For full details on which cookies we use and how to manage them, please see our Cookie Policy.

12. Children's Privacy

Our Service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

13. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

14. Contact Us

If you have any questions about this Privacy Policy or the processing of your data, please contact us:

Emailsupport@noveraxy.com

WhatsApp+1 (307) 400-1835

AddressNoveraxy LLC · 30 N Gould St Ste N, Sheridan, WY 82801, USA